Ilucki Casino Terms & Conditions

These Terms & Conditions explain the rules that apply when you visit, register with or use Ilucki Casino. Please read them carefully before creating an account or playing. By accessing the website or using any service, you confirm that you understand and agree to these terms, as well as any additional rules displayed for individual games, promotions or services.

Ilucki Casino operates under three gaming licences: Tobique Gaming Commission licence no. 0000002, Comoros AOFA licence ALSI-202508056-FI2, and Curaçao CGA licence OGL/2023/174/0082.

1. General terms and account requirements

Ilucki Casino may update these Terms & Conditions from time to time. Changes may be made to reflect legal, regulatory, technical or operational requirements. The current version published on the website applies whenever you use the service. You should review this page regularly. If you do not agree with an updated term, you should stop using the website and contact the relevant support channel made available by Ilucki Casino.

You must be legally permitted to access and use online gambling services in your location. You are responsible for checking the laws that apply to you before registering or playing. Ilucki Casino does not invite or permit participation where online gambling is unlawful or restricted. Access may be limited by location, account status, technical controls or other applicable requirements.

You must provide accurate, complete and current information when creating an account. Information may include your name, date of birth, residential details, payment information and other details reasonably required for account administration, identity checks, security or legal compliance. You must update your information if it changes.

You must meet the minimum legal age that applies to online gambling in your location.
You may only create and use an account for yourself and must not allow another person to access it.
You must keep your username, password and other security information confidential.
You must notify Ilucki Casino promptly if you suspect unauthorised access or unusual account activity.
You must not use the website for fraud, money laundering, unlawful activity or any other improper purpose.
You must not use automated software, bots, scripts or tools designed to interfere with the website or games.

Ilucki Casino may refuse registration, restrict access, suspend an account or close an account where it is reasonably necessary for security, compliance, responsible gambling, verification or other legitimate operational reasons. Where permitted by law, an account may also be restricted if information is inaccurate, if these terms are breached or if activity appears irregular or unauthorised.

2. Deposits, withdrawals and account balances

Available payment methods, processing requirements and transaction conditions are shown on the website or during the relevant transaction. You must only use a payment method that belongs to you or that you are authorised to use. Ilucki Casino may carry out checks to confirm ownership, source of funds or other information before accepting or processing a transaction.

You should check all transaction details carefully before confirming a deposit or withdrawal. A transaction may be delayed, declined, reversed or subject to additional checks because of payment-provider requirements, account verification, technical issues, suspected fraud or legal obligations. Any applicable fees, limits or conditions will be communicated where relevant and may change over time.

Funds must not be deposited for the purpose of transferring money to another person or account. You must not use a payment method or account in another person’s name. Ilucki Casino may return funds to the original payment source, request further information or take other appropriate action where a transaction cannot be verified.

Withdrawals may require identity verification and confirmation that account details are accurate. You are responsible for checking that the requested withdrawal information is correct. Ilucki Casino may correct obvious errors, investigate unusual activity or delay a transaction while checks are completed. Processing times can vary and are not guaranteed unless expressly stated for a particular service.

Account balances are intended for lawful gaming activity. You should not treat the website as a bank account or use it to store funds unnecessarily. If an account is closed, any remaining balance will be handled in accordance with applicable law, verification requirements and these terms. Ilucki Casino may offset amounts that are owed because of chargebacks, payment reversals, fraud or other confirmed breaches.

3. Games, promotions and responsible gambling

Games are provided for entertainment. Game outcomes are determined by the relevant game system and, where applicable, random outcomes. You accept the result of a completed game or wager, subject to any correction required for a clear technical or system error. If a game is interrupted, Ilucki Casino may restore the relevant transaction or apply another fair remedy consistent with the game rules and applicable requirements.

Individual games may have their own rules, instructions, minimums, maximums or other conditions. You should review those details before playing. If there is an inconsistency between these general terms and a specific game rule, the specific rule may apply to that game to the extent permitted by law.

Promotions, bonuses, rewards and competitions are subject to separate terms. Those terms may explain eligibility, entry requirements, expiry, wagering conditions, qualifying transactions, permitted games, maximum benefits and withdrawal restrictions. You should read the full promotional terms before accepting or using an offer. Unless stated otherwise, only one person may participate through one account, and Ilucki Casino may withdraw an offer where it has been obtained through error, abuse or prohibited activity.

Responsible gambling

Gambling should remain an enjoyable leisure activity, not a way to make money or recover losses. Set a budget before you play and only use money you can afford to lose. Take regular breaks, avoid chasing losses and do not gamble when affected by alcohol, medication, stress or other circumstances that may affect your judgement.

Use any available deposit, loss, session or wagering controls that suit your circumstances.
Consider taking a break or requesting account restrictions if gambling is becoming difficult to manage.
Do not borrow money, sell possessions or use essential household funds to gamble.
Do not ask another person to gamble for you or use another person’s account.
Seek independent support if gambling is causing financial, personal or emotional harm.

Requests for self-exclusion or other account restrictions may be available through the website or the relevant support process. You should provide accurate information so that the request can be handled appropriately. A restriction may limit access to some or all services, but it cannot remove activity that has already been completed. You remain responsible for preventing access to your account and for any account used in breach of a restriction.

4. Website use, privacy and liability

The website and its content are provided for personal use. You must not copy, reproduce, publish, modify, distribute, reverse engineer or commercially exploit any part of the website unless you have written permission or the law allows you to do so. You must not upload harmful code, attempt to bypass security, interfere with another user’s access or use the website in a way that could damage its operation.

The website may contain links, services or content provided by third parties. These are made available for convenience and may be subject to separate terms and privacy practices. Ilucki Casino is not responsible for third-party content or services that it does not control. Website features may be changed, suspended or withdrawn without notice where this is reasonably required.

Personal information is handled in accordance with the applicable Privacy Policy and relevant Australian privacy requirements. Information may be collected and used for account management, identity verification, payments, security, responsible gambling, customer support, marketing preferences and legal compliance. You should read the Privacy Policy to understand how information is managed and what choices may be available.

To the extent permitted by law, Ilucki Casino is not responsible for loss caused by events outside its reasonable control, including telecommunications failures, payment-provider issues, device problems, internet interruptions, malicious activity or circumstances affecting the availability of the website. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot legally be excluded, restricted or modified under Australian law.

If a dispute arises, you should first use the available customer support process and provide enough information for the matter to be reviewed. These terms are intended to operate consistently with applicable Australian law. If any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted.

For questions about these Terms & Conditions, account verification, payments, responsible gambling or website use, please use the contact or support options displayed on the Ilucki Casino website. No information on this page replaces independent legal or financial advice.